This Privacy Policy governs the manner in which The Custom Saber Shop collects, uses, maintains and discloses information collected from users (each, a "User") of the www.thecustomsabershop.com website ("Site"). This privacy policy applies to the Site and all products and services offered by The Custom Saber Shop.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
The Custom Saber Shop may collect and use Users personal information for the following purposes:
- - To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently. - - To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. - - To improve our Site
We may use feedback you provide to improve our products and services. - - To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. - - To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Changes to this privacy policy
The Custom Saber Shop has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
The Custom Saber Shop
www.thecustomsabershop.com
The Custom Saber Shop
1105 E IONA RD
Idaho Falls, ID 83401
sales@thecustomsabershop.com
GDPR Notice--Information for Customers in the EU and EEA
If you are an individual within the European Union (“EU”) or the European Economic Area (“EEA”), the EU General Data Protection Regulation 2016/679 (“GDPR”) may apply to the personal data that you provide us through The Custom Saber Shop LLC Properties or otherwise through your interaction with us. If so, we are required by the GDPR to provide additional information to you, which you can find in the GDPR Notice below.
Your Account
Your Responsibilities. To protect your account from unauthorized activity, you should keep your password confidential and restrict access to your computer and any mobile devices through which your account may be accessed. You are responsible for all activity on or through your account. We will not be liable for damages or loss arising from your failure to maintain the confidentiality of your password or to adequately restrict access to your account. You represent and warrant that all information that you provide in connection with your account is and shall be accurate, truthful, current and complete. We reserve the right to deny, deactivate or terminate your account at our discretion.
Breach of Security. You accept all risk that your account may be accessed without your permission. If you discover or suspect that the security of your account has been breached, please let us know as soon as possible.
Information We Collect and Use
Your Personal Information. When you place an order for a Product, we need to know your name, email and mailing addresses, and your billing information so that we can fill, confirm and ship your order, notify you of your order status and process your payment. We may also request some of this same information from you when you ask a question or make a comment through our website in order for us to respond appropriately. For administration purposes, our website may collect your IP address or domain name, referring web page, browser type, mobile device type, device operating system, device settings, and non-personal information about the way you use your device or this site (such as the length of time spent or the pages accessed while visiting this site). We may use third-party website analytics tools and embedded tracking codes that collect information about visitor traffic on our site to collect information about you.
Disclosure of Information to Third Parties. We don't rent or sell to others any information about our customers. We do not grant permission to third parties to collect information regarding the online activities of our website users over time and across different websites when they visit our website. However, we may provide your personal information to third parties who provide services on our behalf, such as the companies engaged to deliver your order and process your payment. We also reserve the right to disclose without notice to you any information in our possession if we believe we are required to do so by law, to protect or defend our rights or property, or to respond to an emergency.
Use By Minors Prohibited. Our website is not intended for use by and The Custom Saber Shop LLC does not intend to collect personal information from individuals under 18 years of age. Individuals under 18 years of age are directed to not use our website, whether to purchase Products, submit personal information or otherwise.
Security of Your Information
The Custom Saber Shop LLC’s Responsibility. The security of your information is important to us. While we endeavor to use reasonable efforts to safeguard the confidentiality of your information, the Internet and other e-commerce channels are not totally secure. Due to the possibility of transmission errors, hacking or other unauthorized third-party activities, we cannot guarantee that personal data transmitted to our website and mobile applications will remain secure. If we become aware of a security breach involving any such data, The Custom Saber Shop LLC will make all legally required disclosures consistent with our ability to determine the scope of the breach, our need to restore the integrity of the system and the needs of law enforcement.
Credit Card Information. Whenever we transmit your credit card information over the Internet, we use industry standard encryption for all pages containing private information pertaining to your shipments. Your full credit card number is never displayed when you use our website.
Cookies
What are Cookies? A cookie is a small text file that our website places on your computer or mobile device. Your browser provides the cookie to us each time you return to our website. Cookies help us to identify you and to provide you with information that is relevant to you when you return to our site. Cookies also help us understand how our site is being used so that we can make it more effective for our users.
Types of Cookies We Use. We use only "Strictly Necessary", "Performance", and "Functionality" cookies on our site. These cookies are described below.
Strictly Necessary Cookies. These cookies are essential to the use of our site, as they enable you to move around the site and use its features, such as accessing logged in or secure areas.
Performance Cookies. These cookies collect information about how you have used the site, for example, information related to the unique user name you have provided, so that less strain is placed on our backend infrastructure. These cookies may also be used to allow us to know that you have logged in so that we can provide you with different content than that provided to a new user. We also use this type of cookie to track aggregate usage of our site. The information collected is used to improve how the site works.
Functionality Cookies. These cookies allow us to remember how you logged in, when you logged in or out, and the history of your activity on our site. These cookies also allow us to tailor the service to provide enhanced features and content for you. The information collected by these cookies may be anonymous, and they are not used to track your browsing activity on other sites or for other services.
First and Third Party Cookies. First-party cookies are cookies that belong to us, third-party cookies are cookies that another party places on your device through our site. Third-party cookies may be placed on your device by someone providing a service for us, for example to help us understand how our service is being used.
Duration of Cookies on your Device. The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted.
Managing and Deleting Cookies. By using our website, you consent to our use of cookies. You can withdraw your consent to our placement of cookies on your device by contacting us by one of the methods described at https:/www.thecustomsabershop.com/ContactUs. Additionally, you can delete cookies from your device or control the types of cookies you receive using the settings functions on your browser by following the instructions at http://www.allaboutcookies.org/manage-cookies/clear-cookies-installed.html. Note that if you set your browser to disable cookies, you may not be able to access certain parts of our service and other parts of our service may not work properly. More information about cookie settings is available at third-party information sites, such as www.allaboutcookies.org.
“Do Not Track” Signals
Our website is not configured to respond, and it does not respond to “do not track” signals.
Disclaimers Relating to Privacy Laws Outside the United States
The Custom Saber Shop LLC is operated by The Custom Saber Shop from our office in the United States. Information that you submit to us from outside the United States through The Custom Saber Shop LLC will be transmitted to the United States (including to our service providers located in the United States), which may have privacy laws that are less protective than the privacy laws of the jurisdiction in which you reside. By using our website, you consent to this transfer. We make no representation that our website is appropriate or available for use in locations outside the United States.
Changes in Privacy Policy
We reserve the right to change the Privacy Policy at any time by providing notice to you. We will notify you of changes to the Privacy Policy by one or more of the following: (i) providing you with an electronic notification through our website, by email or other means of electronic communication, or (ii) making a revision to the Privacy Policy and changing the Terms and Conditions Version Date appearing below. By clicking the “I agree” button in connection with an electronic notification of a change or by purchasing a Product from us after the new version date, you signify your acceptance of the revised Privacy Policy.
GDPR Notice
This GDPR Notice only applies if information you submit to us is within the scope of the GDPR, which may be the case where we receive personal data from individuals in the context of orders originating in the European Union (“EU”) or the European Economic Area (“EEA”). The terms of our Privacy Policy continue to apply. In the event of any conflict between this GDPR Notice and our Privacy Policy, this GDPR Notice shall prevail.
1) Controller. For the purposes of this GDPR Notice, the controller of personal data is The Custom Saber Shop LLC and the contact details for the controller are available at https://www.thecustomsabershop.com/ContactUs.aspx.
2) How We Use Your Personal Information. The Custom Saber Shop LLC is a U.S. company. When you submit your information to us through the www.thecustomsabershop.com or otherwise through your interaction with us, your personal data will be transferred to our servers in the U.S. We will hold, use and disclose your personal data for the following primary purposes:
a) providing our products and services to you or the business you represent;
b) maintaining our business relationship and/or providing ongoing support, where you or the business you represent are a user of The Custom Saber Shop LLC and it’s products or you otherwise engage with us for business purposes;
c) responding to your comments or requests for information;
d) sending paper catalogs to you or the business you represent; and
e) enforcing any contracts that we enter into with you or the business you represent, or defending claims arising from such contracts.
We do not engage in e-mail marketing, and we would ask for your consent before doing so. However, we may contact you about your account or your transactions with us, or the account of the business you represent or the transactions with us of the business you represent.
3) The Legal Bases for Processing Your Personal Data. Under the GDPR, we rely upon the following grounds to process personal data of the users the The Custom Saber Shop LLC Properties and our customers:
a) Necessary for entering into, or performing a contract – To perform obligations that we undertake in providing products or services to you or the business you represent, or to take steps at your request to enter into a contract with us, it will be necessary for us to process your personal data. Without this information, we may not be able to provide our products and services to you.
b) Necessary for compliance with a legal obligation – We are subject to certain legal requirements that may require us to process your personal data. We may also be obligated by law to disclose your personal data to a regulatory body or law enforcement agency.
c) Necessary for the purposes of legitimate interests – Either we, or a third party, will need to process your personal data for the purposes of our (or a third party's) legitimate interests, provided we have established that those interests are not overridden by your rights and freedoms, including your right to have your personal data protected. Our legitimate interests include responding to requests and inquiries from you or a third party, optimizing The Custom Saber Shop LLC Properties and customer experience, informing you about our products and services, meeting your need for products (including servicing orders) and ensuring that our operations are conducted in an appropriate and efficient manner.
d) Consent – In some circumstances, we may ask for your consent to process your personal data in a particular way, including with respect to the international transfers described in Section 5 below.
4) How We Share Your Personal Data. We may disclose your personal data to other parties in the following circumstances:
a) where we have retained trusted third parties to provide services, such as delivery and logistics companies, payment processors, and website hosts and other IT infrastructure providers;
b) where necessary to protect the rights, property or safety of us or other users or customers;
c) where we are obligated, or permitted, to do so by applicable law, regulation or legal process, including disclosure to customs or other governmental authorities; or
d) if we (or substantially all of our assets) are acquired by a third party, in which case personal data held by us about the users of The Custom Saber Shop LLC’s Properties and customers will be one of the transferred assets.
5) We do not sell or license your personal data to third parties for their marketing or other commercial purposes.
6) Consent to Transfer. All data that you provide to us in connection with an order for goods (and any future orders) or while using the The Custom Saber Shop LLC’s properties will be maintained by us on our servers in the United States. It may also be transferred by us to other parties within the United States or elsewhere (which may include countries outside of the EU and EEA), such as transportation companies, freight forwarders, and payment processors, in order to complete the order. By using the The Custom Saber Shop LLC Properties, you consent to any such transfer of the data you provide and you agree that you are fully aware of the risks involved (as noted in our Privacy Policy), including that laws of the U.S. and, to the extent that they are involved, laws of countries outside of the EU and EEA, do not have the same level of data protection as the laws in the EU and EEA. However, we ensure that your personal data is retained in a secure manner and in compliance with the GDPR.
7) How Long We Will Hold Your Information.We will retain your personal data for the time necessary to perform our obligations to you, or for a longer period if there are other purposes for which your personal data was collected or where we have other legitimate and compelling business reasons for retaining that information. For example, once a transaction has been completed, we will generally retain the contact details of a customer on our systems indefinitely for the purposes of handling after-sales queries, communicating important product information, and providing better service to you in the future, or for other legitimate and compelling business reasons.
8) Your Rights on Information We Hold About You. You have certain rights in relation to personal data we hold about you. Details of these rights are set out below and you can exercise them by contacting us by one of the methods described at https://https://www.thecustomsabershop.com/ContactUs.aspx. We will require evidence of your identity before we are able to act on your request.
a) Right of Access. You have the right at any time to ask us for a copy of the personal data about you that we hold, free of charge. Where we have good reason, and if the GDPR permits, we can refuse your request for a copy of your personal data, or certain elements of the request.
b) Right of Correction or Completion. If personal data we hold about you is not accurate or is out of date and requires amendment or correction, you have a right to have the data amended or rectified and to have incomplete data completed.
c) Right of Erasure. In certain circumstances, you have the right to request erasure of personal data that we hold about you, such as where the information is no longer necessary for the purposes for which it was collected or processed or where our processing of the information is based on your consent and there are no other legal grounds on which we may process or retain the information.
d) Right to Object to Processing. In certain circumstances, you have the right to object to our processing of your personal data. Those circumstances include where we are processing your data on the basis of our legitimate interests and there are no compelling legitimate grounds for our processing which override your rights and interests. You also have the right to object to use of your personal data for direct marketing purposes.
e) Right to Restrict Processing. In certain circumstances, you may have the right to restrict our use of your personal data, such as where you have challenged the accuracy of the information and during the period where we are verifying its accuracy.
f) Right of Data Portability. In certain instances, you have a right to receive any personal data that we hold about you in a structured, commonly used and machine-readable format. You can ask us to transmit that information to you or directly to a third party organization. This right exists only with respect to personal data that you have previously provided to us and which is processed by us using automated means. While we will endeavor to satisfy your request as to a particular data format, we are not able to guarantee technical compatibility with a third party organization's systems. We are also unable to comply with requests that relate to personal data of others without their consent.
You can exercise any of the above rights by contacting us by one of the methods described at https://www.thecustomsabershop.com/ContactUs.aspx. Most of the above rights are subject to limitations and exceptions. We will provide reasons if we are unable to comply with any request for the exercise of your rights. In addition to the rights described above, you are entitled to lodge a complaint about our processing of your personal data with the relevant supervisory authority. See link for details: https://edpb.europa.eu/about-edpb/board/members_en
